5 Tips for New (and Seasoned) Project Managers
When I started my career in IT project management, I did not know the difference between a network router and a switch. My eyes and ears were wide open trying to make sense of a new world. My colleagues were kind enough to draw pictures to help me understand the basics. In addition, I had to learn new terms in both English and Japanese.
A few years later, I found myself working as an onsite contractor PM for clients of different industries. No two corporate cultures were exactly alike. While learning how to adapt to different environments, I was also studying for the PMP exam. One of the biggest benefits I gained from this is learning to take a structured approach to achieving a goal. However, there are essential soft skills that I also needed for the job.
Through various interactions with business professionals, I learned some valuable lessons.
1. Be accountable. There is nothing more frustrating than working with teams that fail to deliver yet but can’t explain why. Accountability has a huge impact on a project’s cost, schedule and quality. A project manager should cultivate the culture of accountability from the onset of a project.
Here are a few good habits that help:
- Always set clear expectations (e.g., include due dates for action items).
- Follow-up in a timely way and offer help when you can.
- Be discrete when handling sensitive issues (
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“The illegal we do immediately. The unconstitutional takes a little longer.” – Henry Kissinger |
Published at Wed, 16 Sep 2020 04:00:00 +0000